Why Choose Birch?
Listing ownership
When you partner with Birch Hospitality, you retain full ownership of your Airbnb listing. We operate as an external partner on your listing, allowing us to handle guest communication, provide check-in and check-out instructions, adjust pricing, update descriptions, and manage the calendar as needed. As the listing owner, you have full visibility and control over the level of communication you’d like to see between us and your guests.
Why is this important?
By maintaining ownership of your Airbnb listing, you won’t lose your listing, reviews, contact information, or future bookings if you ever decide to end our services. Your investment remains protected, ensuring a seamless transition if needed.
Listing exposure
Birch Hospitality offers unmatched exposure for your property in the Mt. Washington Valley. Your home will be featured on our high-traffic website, Airbnb, VRBO, Expedia, Booking.com, and Marriott Homes & Villas. We are the only local short-term rental management company in the region with a direct partnership with Marriott, providing your listing with unparalleled visibility and a monopoly on their website. Marriott partnerships are exclusive to professional management companies overseeing 50+ luxury homes, giving you an edge you can’t achieve independently.
Guest Vetting
We carefully vet every guest to ensure your home is treated with the utmost respect. With rigorous screening processes and a strict 25+ age requirement, we effectively minimize risk. If a guest request doesn’t feel right, we don’t hesitate to decline it. Your property is treated as if it were our own, offering you peace of mind with every booking.
No pricing technology. Ever.
Dynamic pricing algorithms may sound impressive, but they don’t consider the unique aspects of your property or your financial goals. Why base your nightly rate on the neighbor's home that hasn’t been updated in years? Instead, we manually set pricing every other day, tailoring rates to your home’s features, past and projected performance, local events, and current market trends. This personalized approach ensures your property is competitively and fairly priced.
Occupancy Rate
Our current average occupancy rate: 42%
Current industry-standard in North Conway: 39%
What does this mean?
Occupancy rate measures the percentage of nights booked versus nights available. For example, if your home is available for 300 nights in a year and 200 are booked, your occupancy rate is 66.7%. At Birch, we consistently outperform industry standards by providing exceptional management and marketing strategies.
Cleaning Inspections
Cleanliness is critical, which is why we employ four full-time cleaning inspectors. These professionals, with extensive experience cleaning our properties, meticulously review each home after cleaning and before guest check-in. This dual-layer inspection process ensures the highest standard of cleanliness, with minimal room for error.
Communication
We are local. You will have the direct cell phone number of a person on our team. This person will know your property inside and out. You will be able to get in touch via call or text anytime during normal business hours and obviously after hours if there is an emergency. When you put someone in charge of taking care of your precious investment, you will quickly realize how important grade-A communication and quick responses are.
Agreement
We operate on a flexible, month-to-month basis with no long-term contracts. We also don’t impose restrictions on how often you can use your home. Many of our owners visit their properties regularly, and we’re happy to accommodate your schedule. Simply let us know through our online portal, and we’ll block off your dates and prepare the home for your stay.
We are local
Birch Hospitality exclusively manages properties in the Mt. Washington Valley. By focusing on one region, we maintain a deep understanding of the local market and build strong relationships with our team and local businesses. This localized approach ensures your property is managed with the highest level of care and expertise.
Summary
Choosing the right property management company is essential to safeguarding your investment and maximizing your earnings. Whether you choose Birch Hospitality or not, we encourage you to ask the right questions to ensure your property is in the best hands.
9 Questions you should be asking:
1. Who will the Airbnb listing owner be?
2. Where will your home be listed?
3. Do you vet your guests? If so, what’s that process look like?
4. How do you set your nightly rates?
5. What is your current average occupancy rate?
6. Do you have someone inspect the every single clean?
7. Who is my main point of contact?
8. What does the agreement look like?
9. Where are the all houses you manage?
If you have any further questions or would like to speak with one of our current homeowners to hear about their experience working with us, please feel free to reach out here.
New Hampshire areas of service: Conway, North Conway, Glen, Bartlett, Jackson and Intervale.
Maine areas of service: Fryeburg, Bridgton, Sweden and Demark