We have a true passion for hospitality.
Jeremiah and Lisseth Berman developed their love for hospitality through their own international travels. They were married in Lisseth’s homeland, Peru, where Jeremiah lived for three years. During this time he was self-employed, teaching English as a Second Language, working as a tour guide, and doing professional voice-overs. Six months after getting married Jeremiah and Lisseth moved to Portsmouth, New Hampshire, not far from Jeremiah’s hometown of Rye, New Hampshire, where they pursued “traditional” careers of sales/web design and engineering, respectively. After a few years they began to realize that spending their lives sitting behind desks was not for them. They were looking for more meaning from their work and their lives.
This desire to be more engaged in life is what inspired them to start their volunteer organization, Abroaden, with the mission to inspire other people to take an active part in the world around them. Abroaden facilitates international experiences where participants can create positive change in areas of need and learn of the similarities that unite all of the world’s people. Through their work with Abroaden they began to realize how much international travel can broaden one’s perspective. Therefore, they decided to sell all their belongings and booked one-way tickets to Europe. With nothing but their suitcase and their Golden Retriever named Paco, the intrepid travelers wandered about Europe without an itinerary, landing wherever the wind blew them and trusting fate to guide their way. Their lodging while in Europe was in people’s homes using exclusively Airbnb. Throughout this experience they stayed in dozens of homes, met hundreds of people, and began to understand what hospitality was all about.
Upon returning from Europe, Jeremiah and Lisseth landed in Boston, where they started to take stock on everything they had learned in the previous six years. They are both natural born entrepreneurs who love the hospitality industry, so it didn’t take them long to decide that their dream was to own their own hospitality business. For Jeremiah, the location of their business was a slam-dunk decision. The Mount Washington Valley was his playground from youth, as this is where his family spent their vacations. So three months after landing back in the United States, Birch Hospitality was born. Currently managing multiple short term rental properties, Jeremiah and Lisseth are living their dream every day serving others.
Jeremiah Berman - Owner
An entrepreneur with a vision and a successful track record of building and growing businesses. As the main point of contact for guests and homeowners, you can always guarantee positive and thoughtful interactions.
Lisseth Berman - Owner
A technology expert and entrepreneur, Lisseth brings 14 years of software engineering experience to the team. Always thinking outside of the box, Lisseth is continuously improving our processes and future planning.
Andre C. - Operations manager
As a field coordinator, Andre oversees all scheduling, supporting our cleaning and maintenance teams to accomplish their tasks on time for our guests, but also cost-effectively for the owners of the properties. A musician at heart, he orchestrates all processes that need to happen in order to have everything flow harmoniously.
Gina M. - Housekeeping Manager
Making sure things are clean is like a hobby for Gina. She has a team of incredible local cleaners who work together to make sure the houses are spotless for when guests arrive. In her free time, she loves spending time with her kids, painting, dancing and admiring the Mt. Washington Vally.
Adelino C. - Maintenance
With 15+ years of experience in running his own hardware store, Adelino is a great addition to the team. From installing stairs to fixing a plumbing issue, he does it all! In his spare time, he enjoys hiking and fishing in the Mt. Washington Valley. With short-term rentals, you have to be ready to fix anything!
Johanna S. - Accounting
With a bachelor’s degree in Hospitality, Johanna understands the ins and outs of our business. She also has extensive experience in administration which makes her the perfect fit to take care of our books and financials. Johanna loves hiking in the MWV in the fall months.
Jesse G. - Pool & Hot tub Maintenance
When our guests book our homes with Jacuzzis or pools, its important they are clean and ready. Jesse makes sure that before every check in, all chemicals are balanced and water is clean and clear. In the winter, Jesse plows at least 40% of our homes as well. Native to the Valley, Jesse always has solutions when we need help with any situation!
Jess M. - Inspection & Quality control lead
Overseeing all the cleaners and inspectors, Jess makes sure every guest checking in, receives an overall 5-star experience. Coming from 6 years of experience in home insurance inspections and certifying homes according to federal guidelines, Jess fits perfectly in this position. In her free time, she loves enjoying the sun on the beach!
Luca (left) & Marcus (Right) - Human Resources
The most important members of the team are these two troublemakers! As human resource officers, they make sure everyone gets enough love sessions, walks and hikes. When a member of our team needs to talk something out, these two puppers are always there to listen and give a good lick of advice.