We have a true passion for hospitality.
Jeremiah and Lisseth Berman developed their love for hospitality through their own international travels. They were married in Lisseth’s homeland, Peru, where Jeremiah lived for three years. During this time he was self-employed, teaching English as a Second Language, working as a tour guide, and doing professional voice-overs. Six months after getting married Jeremiah and Lisseth moved to Portsmouth, New Hampshire, not far from Jeremiah’s hometown of Rye, New Hampshire, where they pursued “traditional” careers of sales/web design and engineering, respectively. After a few years they began to realize that spending their lives sitting behind desks was not for them. They were looking for more meaning from their work and their lives.
This desire to be more engaged in life is what inspired them to start their volunteer organization, Abroaden, with the mission to inspire other people to take an active part in the world around them. Abroaden facilitates international experiences where participants can create positive change in areas of need and learn of the similarities that unite all of the world’s people. Through their work with Abroaden they began to realize how much international travel can broaden one’s perspective. Therefore, they decided to sell all their belongings and booked one-way tickets to Europe. With nothing but their suitcase and their Golden Retriever named Paco, the intrepid travelers wandered about Europe without an itinerary, landing wherever the wind blew them and trusting fate to guide their way. Their lodging while in Europe was in people’s homes using exclusively Airbnb. Throughout this experience they stayed in dozens of homes, met hundreds of people, and began to understand what hospitality was all about.
Upon returning from Europe, Jeremiah and Lisseth landed in Boston, where they started to take stock on everything they had learned in the previous six years. They are both natural born entrepreneurs who love the hospitality industry, so it didn’t take them long to decide that their dream was to own their own hospitality business. For Jeremiah, the location of their business was a slam-dunk decision. The Mount Washington Valley was his playground from youth, as this is where his family spent their vacations. So three months after landing back in the United States, Birch Hospitality was born. Currently managing 100+ luxury short term rental properties, Jeremiah and Lisseth are living their dream every day serving others.
Jeremiah Berman - Owner
An entrepreneur with a vision and a successful track record of building and growing businesses. As the main point of contact for guests and homeowners, you can always guarantee positive and thoughtful interactions.
Lisseth Berman - Owner
A technology expert and entrepreneur, Lisseth brings 14 years of software engineering experience to the team. Always thinking outside of the box, Lisseth is continuously improving our processes and future planning.
Angeles P. - General Manager
Coming from a background of 5+ years in luxury vacation resort management, Angeles understands the importance of what it actually means deliver a 5-star experience for everyone. Angeles is the connection between homeowners, upper management and guests. In her free time she enjoys spending time with her daughter and visiting new places to experience new things.
Aldwaine R. - Admin Support
Manages owner stays, trash pickups, and creates welcome books. With a background in tourism, she spends her free time reading philosophy to broaden her perspective and watching travel vlogs to explore new destinations and cultures.
Oscar S. - Cleaning & Inspection Manager
There are many moving parts when it comes to managing the nuances of 100+ properties. Oscar acts as full time support for our entire cleaning and maintenance team. Any questions or concerns they have, he has a solution.
In Oscar’s free time, he enjoys cooking for his wife and son and listening to music.
Jenelou B. - Guest Communications and supply tracking
Handles guest inquiries, booking requests, supply tracking and claims. Jenelou in her spare time enjoys traveling to new places with her family and experiencing new things and cultures.
Lawrence O. Invoicing & Expenses
Lawrence has her hands in the numbers all day! She manages daily expenses, reservation fees, and extra labor costs to ensure accurate invoicing. Outside of work, she loves watching movies, especially those based on true stories. She also enjoys traveling and learning.
Jesse G. - Pool & Hot tub Maintenance
When our guests book our homes with Jacuzzis or pools, its important they are clean and ready. Jesse makes sure that before every check in, all chemicals are balanced and water is clean and clear. In the winter, Jesse plows at least 50% of our homes as well. Native to the Valley, Jesse always has solutions when we need help with any situation!
Luca (left) & Marcus (Right) - Human Resources
The most important members of the team are these two troublemakers! As human resource officers, they make sure everyone gets enough love sessions, walks and hikes. When a member of our team needs to talk something out, these two puppers are always there to listen and give a good lick of advice.
Daniel A. Guest & Owner Communications
Manages guest inquiries, booking requests and owner reports from cleaners and inspectors. Daniel enjoys spending time with his wife and daughter and trying new sports and staying as active as possible!
Tom H. - Maintenance Manager
Recently turning his successful business over to his son in Maine, he moved to North Conway where he is now our main contact for all maintenance related issues on 100+ Birch properties.
He can do everything! In his spare time he enjoys hiking, skiing and fly-fishing with his partner, Kate, here in the whites and at other national parks.
Stevie C. - Social Media Specailist
As our social media manager, Stevie brings a keen eye for detail and a passion for the industry to Birch Hospitality. She aligns perfectly with our brand and company values, ensuring our online presence is as polished and inviting as our properties. Outside of work, Stevie enjoys traveling and spending quality time with family.